Real-Time Nonconformity Management in SMEs Within the Internet of Things and Industry 4.0 Concepts

International Journal of Strategy and Organisational Learning (IJSOL)
Vol.1 No.1

DOI https://www.doi.org/10.56830/IJSOL06202404

Authors

Aleksandar Đorđević Marko Pantic, Suzana Petrovic Savic, Dragan Dzunic, Milan Eric; & Miladin Stefanovic

Abstract

This paper aims to propose a software solution for nonconformity detection and preventive and corrective actions definition that expands the utilisation of edge devices in compliance with Industry 4.0 and Quality 4.0 paradigms. Presented software solution design is based on JavaScript programming language and its ability to be implemented in all software solution’s tiers through interconnected frameworks (MongoDB, Express.js, Angular, and Node.js) in a MEAN stack. The developed solution is implemented in three small and medium enterprises. Initial results show several benefits in increasing nonconformity detection and reporting.  All nonconformities were related to specific sections of ISO 9001:2015 standards so that quality managers and managers in the companies could have insight into the sources of the issues and the foundation for defining different managerial actions. The paper’s main contribution reflects in the software solution’s presentation intended for affordable identification and nonconformities massive workload reporting, integrated with other software modules.

Keywords: Information technology, Inspection, Industrial engineering

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