World Research of Business Administration Journal
Vol.3 No.3 November 2023
DOI https://www.doi.org/10.56830/WRBA11202301
Authors
Mahmoud Khalifa
Walaa Mohamed Nagea
Abstract
This study aimed to reveal the role of artificial intelligence technologies in improving the quality of services provided to foreign students at the Faculty of Education, Assiut University, from their perspective. A descriptive analytical approach was used, and the study sample consisted of 410 male and female students. The results of the study showed that the use of artificial intelligence technologies at Assiut University from the perspective of foreign students came to a good degree, and the quality of services provided to students came to a moderate degree. The results showed that there is a role for artificial intelligence fields in improving the quality of student services at Assiut University.
Keywords: Quality of services, artificial intelligence technologies, electronic services.
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