International Journal of Accounting and Management Sciences (IJAMS)
IJAMS Vol.4 No.1 January 2025
DOI https://www.doi.org/10.56830/IJAMS01202505
Authors
Mona Elbably
Adel Zayed
Cherine Soliman
Abstract
This This study investigates the critical success factors (CSFs) influencing digital transformation (DT) in Egypt’s public sector (PS), with a particular focus on leadership strategies (LS), digital culture (DC), and human digital competencies and skills (DCS). By examining these factors and their interrelationships within technological centers (TCs) affiliated with local government units (LGUs), the research aims to identify essential elements impacting the success of digital transformation initiatives (DTIs) in the socio-economic and public administration context of Egypt. A mixed-method approach was adopted, with quantitative data collected through a structured self-administered questionnaire targeting employees in TCs. The findings reveal significant positive impacts of the examined factors on the success of DTIs. LS emerged as a essential determinant, with robust vision-oriented leadership correlating with improved DT outcomes in PS organizations. DC was identified as another pivotal factor; the greater the acceptance of change and innovation within the organizational culture, the more effectively DT initiatives were implemented. Finally, DCS were shown to have a significant positive influence on DT success, as higher levels of employee competence and digital proficiency were associated with more effective transformation outcomes. These results underscore the importance of fostering strong leadership, cultivating a supportive digital culture, and enhancing employee digital competencies to achieve successful digital transformation in Egypt’s public sector. This study provides valuable insights for policymakers and practitioners seeking to navigate the challenges of digital transformation in comparable socio-economic environments.
Keywords: Digital Transformation, Public Sector, Egypt, Leadership, Digital Culture, Digital Competencies and Skills, Success Factors, geographical Analysis, Organizational Change
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