International Journal of Accounting and Management Sciences (IJAMS)
DOI https://www.doi.org/10.56830/IJAMS09202304
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Abstract
The research aims to measure the impact of talent management practices on employee participation in the Federal Authority for Identity and Citizenship in the Emirate of Dubai. The research plan included a review of the research problem, research questions, and objectives. The study evaluated a theoretical refutation of the nature of the work of the Federal Authority for Identity and Citizenship in Dubai. The research provided a comprehensive analysis of the personal profile of the participants (gender, age, educational level, job role, experience). The study also carried out a descriptive statistical analysis of the relationships, and then the results of the hypotheses and their compatibility with the supporting theory and previous studies were reviewed. At the end of the research, the results were presented, as the research objectives were achieved, most importantly the general objective, which is to study the impact of talent management practices and employee engagement and find out which of them have the most influence on the quality of service among employees of the Federal Authority for Identity and Citizenship in the Emirate of Dubai.
Keywords: Employee Engagement – Federal Authority of Identity and Citizenship – Talent Management – Quality of Services.
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